Terms of Service

Last Updated: November 4, 2025

1. Agreement to Terms

By accessing and using TripoAsia's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Services Description

TripoAsia provides travel booking and reservation services, including but not limited to:

  • Flight bookings and reservations
  • Hotel accommodations
  • Travel insurance
  • Travel consultation and planning services
  • Customer support and assistance

3. User Accounts

To use certain features of our services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Booking and Payment Terms

Pricing: All prices displayed are in the specified currency and may change without notice.

Payment: Payment is required at the time of booking.

Confirmation: A booking is confirmed only when you receive a confirmation email.

5. Cancellation and Refund Policy

Cancellation and refund policies vary depending on the service provider:

  • Flights: Subject to airline cancellation policies
  • Hotels: Usually require notice 24–72 hours before check-in
  • Insurance: May have specific cancellation terms
  • Service Fees: TripoAsia service fees are generally non-refundable

To request a cancellation, please contact our customer service team.

6. Travel Documents and Requirements

You are responsible for ensuring you have all necessary travel documents:

  • Valid passport
  • Applicable visas
  • Health certificates or vaccination records
  • Any other required travel documents

TripoAsia is not responsible for issues arising from missing or incorrect documents.

7. Liability and Disclaimers

Service Provider Responsibility: TripoAsia acts as an intermediary only.

No Warranty: Services are provided “as is”.

Limitation of Liability: We are not liable for indirect or consequential damages.

8. Force Majeure

TripoAsia shall not be liable for failure to perform obligations due to events beyond our control, including natural disasters, wars, riots, fires, pandemics, or labor shortages.

9. User Conduct

You agree not to:

  • Use our services for illegal purposes
  • Violate any laws
  • Infringe intellectual property rights
  • Submit false information
  • Interfere with our systems
  • Attempt unauthorized access
  • Use automated systems without permission

10. Intellectual Property

All content on our website is owned by TripoAsia and protected by intellectual property laws.

11. Privacy

Your use of our services is governed by our Privacy Policy.

12. Dispute Resolution

Disputes will be resolved through:

  • Initial contact with customer service
  • Good faith negotiations
  • Binding arbitration under Uzbekistan law

13. Governing Law

These Terms are governed by the laws of Uzbekistan.

14. Changes to Terms

We may update these Terms at any time. Continued use means you accept the changes.

15. Severability

If any part is invalid, the rest remains in full effect.

16. Contact Information

For questions, contact us:

  • Email: info@tripoasia.com
  • Phone: +1 800-763-9229
  • Address: Tashkent, Uzbekistan